At Integrato, we've spent over 25 years guiding small and mid-sized businesses through ERP
transitions, process overhauls, and digital transformation journeys. We’ve seen firsthand how
the right tools—paired with the right people and strategy—can completely change the
trajectory of a business.
One of the most powerful tools we’ve worked with? Microsoft Dynamics 365 Business
Central.
Whether you’re wrestling with outdated systems or looking to scale with confidence,
Business Central has proven time and again to be a smart, scalable, and future-ready solution.
And it's not just our opinion—a recent Total Economic Impact (TEI) study by Forrester
Consulting, commissioned by Microsoft, backs this up with compelling data.
The Real Challenges Businesses Face Today
Many of our clients come to us with the same core frustrations:
- ERP systems that don’t “talk” to each other, creating silos and inefficiencies
- Limited scalability, often made worse by high IT costs
- Manual processes in finance and operations that drain time and resources
- Inability to access real-time data, making decision-making feel more like
guesswork
Sound familiar? You're not alone—and you're not stuck.
What Makes Business Central a Smart Move?
Let’s break down the numbers from Forrester’s study, based on a mid-sized organization
with 150 employees and $15M in revenue. This isn’t theoretical—it mirrors many of the
clients we serve at Integrato:
- 18% increase in finance and operations productivity thanks to automation
- $245,100 saved by avoiding new hires
- $71,600 cut in third-party consulting costs
- $50,600 saved by retiring legacy ERP systems
And the big picture?
- 172% ROI over three years
- $306,000 Net Present Value
- 7-month payback period
- $483,500 in total benefits
How We See These Benefits Come to Life
Here’s how Business Central delivers value in the real world—right from our clients’
experiences:
1. Productivity Gains & Operational Efficiency
- Time-consuming tasks like invoicing, VAT reporting, and order processing?
Automated. - Finance teams can finally shift focus from manual reporting to strategic analysis.
- Supply chain bottlenecks get cleared, leading to better vendor relations and fewer
stockouts.
2. Cutting Redundant Costs
- Clients retiring on-prem systems often see $30K/year in savings right off the bat.
- Moving to the cloud slashes IT maintenance costs by up to 75%.
- No more dependency on external consultants—internal teams can handle
customization with ease.
3. Making Smart Decisions, Faster
- With real-time data at their fingertips, our clients make more confident, data-backed
decisions. - Financial forecasting becomes sharper, supply chains more responsive, and resources
better allocated.
4. Seamless Microsoft Integration
- Business Central works natively with Microsoft 365, Power BI, and Teams,
allowing for true cross-department collaboration. - AI-driven insights help leadership teams make informed moves—fast.
How We See These Benefits Come to Life
Here’s how Business Central delivers value in the real world—right from Microsoft's
customer experiences:
1. Productivity Gains & Operational Efficiency
- Time-consuming tasks like invoicing, VAT reporting, and order processing?
Automated. - Finance teams can finally shift focus from manual reporting to strategic analysis.
- Supply chain bottlenecks get cleared, leading to better vendor relations and
fewer stockouts.
2. Cutting Redundant Costs
- Clients retiring on-prem systems often see $30K/year in savings right off the bat.
- Moving to the cloud slashes IT maintenance costs by up to 75%.
- No more dependency on external consultants—internal teams can handle
customization with ease.
3. Making Smart Decisions, Faster
- With real-time data at their fingertips, our clients make more confident, databacked decisions.
- Financial forecasting becomes sharper, supply chains more responsive, and
resources better allocated.
4. Seamless Microsoft Integration
- Business Central works natively with Microsoft 365, Power BI, and Teams,
allowing for true cross-department collaboration. - AI-driven insights help leadership teams make informed moves—fast.